Get the Help You Need
Our comprehensive support system connects you with the right resources, whether you're debugging code or planning your learning path. We're here every step of the way.
Technical Assistance
Stuck on a coding problem? Our technical support team includes experienced developers who understand the challenges of game development. From JavaScript debugging to canvas rendering issues, we've got your back.
Learning Support
Sometimes you need more than just technical help. Our academic advisors help you choose the right learning path, understand complex concepts, and stay motivated through challenging material.
Account & Billing
Need help with your account settings, payment issues, or course enrollment? Our support team handles all administrative questions quickly and efficiently.
Meet Our Support Team
Dmitri Kozlov
Former game studio programmer with 8 years of experience. Dmitri specializes in JavaScript frameworks and HTML5 canvas optimization. He's the person you want when your code just won't behave.
Priya Nambiar
Educational psychology background with expertise in adult learning. Priya helps students create effective study plans and overcome learning obstacles. She's particularly good at explaining complex programming concepts in simple terms.
Astrid Lindberg
Manages our peer support networks and online forums. Astrid connects students with similar interests and organizes virtual coding sessions. She's your go-to person for finding study partners.
Understanding Game Development Challenges
Real-World Development Support
We know that learning game development involves more than just following tutorials. You'll encounter unique problems that require creative solutions. Our support team has worked on actual casino game projects and understands the specific challenges you'll face.
Whether you're struggling with animation timing, random number generation for fair gameplay, or optimizing performance for mobile devices, we provide practical guidance based on industry experience.
Self-Help Resources
Knowledge Base
Searchable database of common issues and solutions. Updated weekly with new troubleshooting guides and coding examples.
Browse ArticlesVideo Tutorials
Step-by-step walkthroughs for complex topics. New videos added based on the most common support questions we receive.
Watch TutorialsCode Examples
Download working code samples for common game mechanics. Each example includes detailed comments explaining the implementation.
Download CodeCommunity Forum
Connect with fellow students and get peer support. Often the fastest way to get help with simple questions.
Join DiscussionSupport Availability
Technical Support
Monday-Friday: 8AM-7PM EST
Saturday: 10AM-3PM EST
Emergency Issues: 24/7 via email
Academic Advising
Tuesday & Thursday: 6PM-9PM EST
Saturday: 9AM-1PM EST
Appointments: Schedule via portal
General Support
Monday-Friday: 9AM-6PM EST
Phone Support: 10AM-4PM EST
Email Response: Within 24 hours